SentrySend Privacy Policy

Effective Date: December 1, 2024

1. Introduction

Your privacy is important to us. This Privacy Policy explains how SentrySend (“we,” “our,” or “us”) collects, uses, and protects your personal information in connection with our SMS authentication service.

2. Information We Collect

When you use our SMS service, we may collect the following information:

  • Phone Number: Used to send one-time passcodes (OTP) for authentication.
  • Device Information: Such as your mobile carrier and device type, to ensure message delivery.
  • Usage Data: Includes logs of SMS messages sent and received for troubleshooting and compliance purposes.

3. How We Use Your Information

We use your information to:

  • Deliver OTPs for secure account authentication.
  • Verify your identity and protect your account.
  • Comply with legal and regulatory requirements.
  • Improve our SMS delivery and service.

4. Sharing of Information

We do not sell or share your personal information with third parties, except as necessary to:

  • Deliver SMS messages through mobile carriers and service providers.
  • Comply with legal obligations or respond to lawful requests.
  • Protect our rights, privacy, safety, or property.

5. Data Security

We implement industry-standard measures to protect your data, including encryption and secure storage. However, no transmission over the internet or mobile network is completely secure, and we cannot guarantee absolute security.

6. Your Choices

  • Opt-Out: You can opt out of receiving SMS messages at any time by replying “STOP” to any message we send you.
  • Access and Updates: You may update your information by logging into your account or contacting us at support@sentrysend.com.

7. Retention of Data

We retain your data only as long as necessary for the purposes outlined in this policy or as required by law.

8. Children’s Privacy

Our service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the “Effective Date” will be updated accordingly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: